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Privacy Policy & GDPR

1. Introduction

This Privacy Policy describes how IntelligentCity Systems (ICS), operating under the domain intellcity.eu, collects, uses, stores, and protects your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Slovak legislation.

By using our website or services, you agree to this Privacy Policy.

2. Data Controller

IntelligentCity Systems (ICS)
Dojč, Slovakia
Email: contact@intellcity.eu
Tel: +421 918 583 914

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ICS acts as the data controller responsible for processing your personal data.

3. What Data We Collect

We may collect the following categories of personal data:

  • Identification details: name, company, position

  • Contact details: email address, phone number

  • Technical data: IP address, browser type, cookies, usage data

  • Business inquiries: project details, service requests

3. What Data We Collect

We may collect the following categories of personal data:

  • Identification details: name, company, position

  • Contact details: email address, phone number

  • Technical data: IP address, browser type, cookies, usage data

  • Business inquiries: project details, service requests

4. How We Use Your Data

Your personal data is processed only for legitimate business purposes, such as:

  • Responding to inquiries or partnership requests

  • Providing information about our products and services

  • Contractual and pre-contractual obligations

  • Improving our website and services

  • Complying with legal obligations

5. Legal Basis for Processing

We process personal data on the following legal bases:

  • Consent (Art. 6(1)(a) GDPR) – for newsletters, marketing communication

  • Contractual necessity (Art. 6(1)(b) GDPR) – to fulfill or prepare a contract

  • Legal obligation (Art. 6(1)(c) GDPR) – compliance with EU/Slovak laws

  • Legitimate interest (Art. 6(1)(f) GDPR) – securing and improving our services

6. Data Storage and Retention

We store personal data securely and retain it only as long as necessary:

  • Inquiry-related data: max. 2 years

  • Contractual data: for the duration of the contract + 10 years (legal requirement)

  • Technical logs/cookies: see Cookie Policy

7. Data Sharing & Transfers

We do not sell personal data to third parties.
Data may be shared only with:

  • Service providers (IT, hosting, analytics) under strict confidentiality agreements

  • Public authorities where required by law

  • Business partners only with your prior consent

All data stays within the EU/EEA unless explicitly stated and protected by GDPR-compliant safeguards.

8. Data Security

We use organizational and technical measures to secure your data, including:

  • Encrypted connections (SSL/TLS)

  • Access control and role-based permissions

  • Regular system monitoring and backups

9. Your Rights Under GDPR

As a data subject, you have the right to:

  • Access your personal data (Art. 15 GDPR)

  • Rectify inaccurate or incomplete data (Art. 16 GDPR)

  • Request erasure (“right to be forgotten”) (Art. 17 GDPR)

  • Restrict processing (Art. 18 GDPR)

  • Data portability (Art. 20 GDPR)

  • Object to processing (Art. 21 GDPR)

  • Withdraw consent at any time (Art. 7(3) GDPR)

  • Lodge a complaint with the Slovak Data Protection Authority (ÚOOÚ SR)

10. Cookies & Tracking

Our website uses cookies and analytics tools to improve user experience. For details, please see our separate Cookie Policy.

11. Contact

For privacy or GDPR inquiries, please contact us at:

📧 contact@intellcity.eu
📞 +421 918 583 914

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